Responsible Gaming

1. Introduction

Gambling should always be seen as a form of entertainment, not a way to earn money or solve financial problems. The GameZone App is designed for fun and enjoyment. Always play responsibly, set limits, and never gamble with money you cannot afford to lose. If gambling stops being enjoyable or causes distress, please seek help immediately.

2. Age Verification

You must be at least 18 years old, or the legal gambling age in your jurisdiction, to use this website and the GameZone App. In the Philippines, the legal gambling age for most casino-style activities is 21. We take age verification seriously and may request identification to confirm your eligibility. Underage gambling is strictly prohibited.

3. Warning Signs of Problem Gambling

Problem gambling can affect anyone. Here are common warning signs that gambling may be becoming a problem:

• Chasing losses – trying to win back money you have lost.
• Hiding your gambling activity from family or friends.
• Gambling with money meant for bills, rent, or essentials.
• Feeling restless or irritable when trying to cut down or stop.
• Lying about how much time or money you spend gambling.
• Borrowing money or selling possessions to gamble.
• Neglecting work, school, or family responsibilities due to gambling.
• Gambling to escape from stress, anxiety, or depression.

If you recognise several of these signs in yourself or someone you care about, please reach out for support.

4. Self-Help Tools

The GameZone App encourages players to use responsible gaming tools to stay in control:

• Deposit Limits: Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss Limits: Cap the amount you are willing to lose over a set period.
• Reality Checks: Receive reminders about how long you have been playing and your session activity.
• Self-Exclusion: Temporarily or permanently block access to your account for a chosen period.

You can access these tools directly in your account settings or by contacting customer support.

5. Support Organizations

If you or someone you know needs help, the following organisations provide free and confidential support. Please contact the organisation most relevant to your location:

• Philippines: PAGCOR Responsible Gaming Program – www.pagcor.ph (official regulator with local resources and helpline)
• UK: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other Countries: Please contact your local national gambling support organisation or visit www.gamblersanonymous.org for international meetings.

6. Call to Action

If you feel that gambling is no longer a source of entertainment, or if you are experiencing any of the warning signs above, please seek help today. You are not alone – professional, non-judgmental support is available. Speak to someone you trust, contact one of the organisations listed above, or use the self-exclusion tools in the GameZone App. Remember: taking a break is a sign of strength, not weakness.